Refund Policy - ProfitSpyTools

Refund Policy

Last updated: 22 September 2026 | ABN: 96 517 987 507

Summary: Full refund, no questions asked, within your first 14 days. After that you can cancel anytime to stop future billing, and we'll always fix billing errors in full, no argument.

1. Our Commitment

We want ProfitSpyTools to be worth what you pay for it. As a solo-operated product we'd rather earn your subscription every month than lock you into one you're not using.

2. First 14 Days — Full Refund

If you're not satisfied for any reason, request a full refund within 14 days of your first payment and we'll process it within 3 business days, no questions asked.

3. After 14 Days

You can cancel your subscription at any time to stop future billing. The current billing period is non-refundable once the 14-day window has passed, except where required by the Australian Consumer Law — for example if the service is not fit for purpose or materially fails to match its description.

4. Billing Errors

If you're charged in error — a duplicate charge, or a charge after you'd already cancelled — contact us immediately and we'll refund it in full, no argument, no delay.

5. How to Request a Refund

Email support@profitspytools.com with your account email and the reason for the request. We aim to process every eligible refund within 3 business days.

6. Australian Consumer Law

Nothing in this policy excludes, restricts or modifies any consumer guarantee, right or remedy you may have under the Australian Consumer Law that cannot be excluded.

7. Contact

Questions about this policy: support@profitspytools.com

ProfitSpyTools | ABN: 96 517 987 507 | profitspytools.com